| You fill in the contact form |
Name, job title, company, email, description of the process, number of people involved and tools used |
Reply to you and assess whether we can help |
Preliminary procedures at the data subject's request (art. 7, V) |
| Together with the form |
Origin of the visit (campaign parameters or referring site), entry page and language |
Understand which channels bring contacts |
Legitimate interest (art. 7, IX) |
| You contact us by email or WhatsApp |
Your contact details and the content of the message |
Handle your request |
Preliminary procedures at the data subject's request (art. 7, V) |
| You browse the website |
Anonymous counters of page views, contact button clicks and calculator use, with no cookies, no IP address and nothing that identifies you |
Improve the website |
Anonymized data (art. 12), with the option to refuse |
| Security and abuse prevention |
IP address and browser when the form is submitted; technical session data (IP and browser) during the visit |
Protect the website from abuse and fraud |
Legitimate interest (art. 7, IX) |
| You choose your cookie preferences |
A random code of your browser, your choice, policy version, date, language and the page where you chose. No IP address and no browser data |
Prove your consent and respect your choice |
Regular exercise of rights (art. 7, VI; art. 8, par. 2) |
| Platform and portal users (clients) |
Name, email, company, language, password (stored only in encrypted form, a "hash"), access records and the history of changes made by each user |
Authenticate, grant access, keep things secure and provide the contracted service |
Performance of a contract (art. 7, V) and legitimate interest (art. 7, IX) |
| System emails (invitations, password setup, alerts) |
Recipient name and email |
Send service communications |
Performance of a contract (art. 7, V) |
| You create a trial account on the self-service platform |
Name, work email, company name, language, chosen plan, password (only the "hash") and the acceptance of the Terms of Use (date and version). Before you confirm the email, what you typed travels encrypted inside the link we send and is not stored |
Create and run the account and prove the acceptance of the Terms of Use |
Performance of a contract and preliminary procedures (art. 7, V) and regular exercise of rights (art. 7, VI) |
| You subscribe to a plan |
CPF or CNPJ, company name, email and mobile phone (optional), sent to Asaas to issue the charge. We keep here only the identifier of the customer and of the subscription at Asaas, and the status and dates of payments: the CPF or CNPJ and the payment data are not in our database |
Charge the subscription and issue tax documents |
Performance of a contract (art. 7, V) and compliance with a legal obligation (art. 7, II) |
| Payment notifications from Asaas |
Identifiers of the charge and of the subscription, amount and payment status |
Keep the subscription status up to date and reconcile payments |
Performance of a contract (art. 7, V) |
| You record processes and measurements on the platform |
Name and description of the process, tools, number of runs, times, hourly cost, error rate, improvements and the responsible user. This is company data; we ask you not to include personal data of third parties |
Provide the contracted service |
Performance of a contract (art. 7, V) |
| You ask for consultancy from a process |
Your name and email, the company name and the summary of the process (baseline numbers, potential and your message), which become a commercial contact in our pipeline |
Answer your request and assess whether we can help |
Preliminary procedures at the request of the data subject (art. 7, V) |
| Business prospecting (B2B) |
Data from the public CNPJ registry of the Brazilian Federal Revenue: legal and trade name, activity, city, size, share capital, opening date, and the registered email and phone. When the email is in the name of a person, it is personal data |
Offer our services to companies in the Porto Alegre metropolitan region by email, sent one by one by a person on our team. The selection uses objective registry criteria and is reviewed by a person. Every message states where the contact came from and how to stop receiving them |
Legitimate interest (art. 7, IX), on data made public (art. 7, par. 4) |