Frequently asked questions

The questions that come up most before hiring an automation project.

What is intelligent process automation?

It means digitizing and automating a company's repetitive tasks and using artificial intelligence where reading, classifying or simple decisions are involved. The goal is not to use technology for its own sake: it is to reduce time, cost and errors in processes that can be measured.

Which processes are worth automating?

Those with recurring volume, clear rules, a measurable current cost and accessible data. If your process does not meet these criteria, we will tell you frankly before any investment.

How do you prove the gain?

We measure the current process (cycle time, manual effort, cost, errors and deadlines), automate it and measure again with the same metrics. The final report compares before and after, and the governance portal keeps showing the result after delivery.

How much does an automation project cost?

It depends on the process, the volume and the systems involved. Once we understand your case, we present an investment estimate together with the expected return. For a first idea, use the ROI calculator.

How long until the project pays for itself?

It depends on how much manual work the process consumes today and how much of it can be eliminated. The ROI calculator gives an estimate with your numbers; in the diagnosis we refine that calculation with measured data.

Do I need to replace the systems I use today?

Usually not. The automation connects to what you already have, such as ERP, spreadsheets, email and internal systems, as long as there is a way to access the data. We check this in the diagnosis.

How do you handle my company's data?

Before starting, we map which data the automation needs to access and limit access to what is necessary. The security and data protection requirements of your case are part of the conversation from the diagnosis onward.

What is the governance portal?

Every contracted project includes access to a portal with the automations running in your company: health, failures, volume, duration and the gain realized against the "before", updated in real time. It also sends an email when something fails or stops.

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